At Wider Plan Ltd we are committed to protecting your privacy and the security of your personal information.
1.1. Wider Plan Ltd is a provider of employee and affinity benefits and administration services. Our registered office is 11–16 Chestnut Court, Jill Lane, Sambourne, B96 6EW, our company registration number is 5207145
3.1. We may collect any personal information which you provide to us voluntarily, for example by completing a form on our website or in hard copy, by taking part in a phone conversation or by emailing us.
3.2. If access to Wider Wallet is provided to you by your employer or by a membership organisation, we may also collect personal information which is provided to us by your employer or membership organisation.
3.3. Our systems may automatically record information about your website usage, such as your browser type (eg Internet Explorer), operating system (eg Microsoft Windows), IP address (a way of identifying your internet connection) and basic information about your internet service provider. This information does not require your intervention and is used to improve our services and enhance your user experience.
3.4. For security and audit control, and to help us understand your preferences, we may also keep a record of when you access the site, which pages you visit and the actions you take on each page.
4.1. We respect your privacy and will only use your information in the following ways:
5.1. Where access to Wider Wallet is provided to you by your employer or membership organisation, we may share relevant information (such as contact details, date of birth and payroll or membership number) with your employer or membership organisation in order to improve the accuracy of our respective records.
5.2. We will not provide your employer or membership organisation with specific details of your preferred offer categories, your favourite offers or which products and services you browse whilst on the site. However, this information may be shared with your employer or membership organisation in the form of group level statistics which will not include any information which could personally identify you.
5.3. We will not share any of your personal information with any other third parties without your permission, unless:
5.4. We may provide third parties with non-personal statistical data, for example relating to the size of our customer base and the levels of site usage. This will only be group data, such as the age range of site users, and will not include any information that could personally identify you.
7.3. Most internet browsers accept cookies by default; however, you can usually change your browser settings to reject cookies if you would prefer not to receive them. If you choose not to receive our cookies you will not be able to receive any personalised features and you may not be able to benefit from all our services.
8.1. You have the right to request a copy of any information which we hold about you and to ask for any inaccuracies to be corrected. In order to receive such information, please send your request, including your full contact details, to our registered address.
8.2. While we do not normally impose an administration charge for such requests, we reserve the right to impose a reasonable charge to reflect our costs. In such cases, we will seek your agreement to the charge before acting on your request.
8.3. Much of the personal information which we hold about you is visible in your online Wider Wallet account. Please do contact us in the event of any of this information being inaccurate, as we are committed to maintaining the high quality of our data.
9.1. We will not pass your contact details to third parties for marketing purposes without your consent.
9.2. We may contact you periodically with details of our products and services and with information about other products and services which we think you may be interested in. You can choose to opt out of these promotional communications at any time. To opt out, simply send an email to email@example.com, including your name and scheme reference number, or call us on 0800 612 7220.
10.1. Our website may contain links to web sites which are owned or controlled by parties other than Wider Plan Ltd. These links are provided for your convenience and do not imply that we have reviewed or condone the third-party sites, their content or their privacy policies.
10.3. When you access the linked third party websites, you do so at your own risk. These sites may place their own cookies or other files on your computer, collect data or solicit personal information from you. We will not be held liable for any misuse of your information or other misconduct by the third party.
11.1. We are registered under the Data Protection Act and we will only use your data in accordance with the Act.
11.2. We take data protection seriously and we have implemented technical, physical and administrative security measures to protect your information against unauthorised access, loss, misuse or destruction. We recommend you always sign off when you finish using a shared computer.
11.3. While we work very hard to protect your privacy, online data transmission can never be entirely secure. Therefore, we cannot guarantee that your personal information will always remain private.
11.4. If we become aware that there has been a security breach and that your personal data may have been compromised, we will contact you as soon as reasonably practical and we will take appropriate steps to rectify the breach.
We welcome all feedback on matters relating to privacy or to any other aspect of our service. You can provide feedback by contacting us at firstname.lastname@example.org or on 0800 612 7220.